The Hertz Guarantee — “Our customers come first — we guarantee it!”
We have so much confidence in the quality of our merchandise that we provide 25-Year and Limited Lifetime Warranties on everything we sell, often exceeding the manufacturer’s warranties. With the best warranties in the industry, you can make every purchase at Hertz Furniture with confidence.
To ensure that you get the best price possible, we offer an unbeatable guarantee. If you find the same product made by the same manufacturer in an ad or catalog with a cheaper price after ordering from us, simply fax us a copy of it within 30 days of the date you place your order at Hertz Furniture and we will refund you the difference.
Commitment to Eco-Friendly Furniture
Going green is an ongoing process that is important both to our company and to our planet. We realize that part of our obligation to our customers is to enable them to make environmentally healthy buying decisions. As part of the Healthy Planet initiative, we review and certify eco-friendly furniture companies with which we do business. Those products that meet the HP criteria are clearly marked on our site.
Unparalleled Customer Service
One of the things that distinguish a mature company from a start-up is its level of customer service. We pride ourselves on customer service. Whether you need more information about products, shipping, delivery, policies, or anything else, our dedicated and experienced customer support team will be happy to answer all of your questions. Our customers rave about our fantastic customer service. That’s because our customers come first — we guarantee it!
Instant Freight Quotes
Need a freight quote fast? Find your product online, enter the quantity and your zip code and press enter. Your discounted freight quote will appear instantly. For orders over $3,000 we’ll be happy to provide you a quote on the phone to ensure you get the best rate possible.
Looking at an item and have a question? When would I get this table? How strong is this chair? How do I clean a coffee stain from my desk? We are eager to assist you with any question that you might have. Simply click on the Live Help button on the top right of the page and you will be connected to one of our trained furniture specialists. You can even complete your checkout through Live Help if you prefer to multi-task. We are here to help you Monday through Friday, 9am to 5pm Eastern.
Upon request, we one of our financing experts contact you for a no-obligation quotation. We can tailor fit a financing program to fit every budget and every size project. These financing programs are not a lease, they are an aid to help you purchase the furniture you want. For more information, visit our financing page.
Need your furniture installed? Installation is the most complete type of shipping service and includes delivery, placement, assembly and removal of debris. Ask us for a quote no matter where you are in the continental USA.
Free Design Planning
Need an office or room furnished but have no idea where to begin? Let one of our knowledgeable professionals guide you from A to Z, all according to your specifications for maximum efficient use of space, comfort, and affordability. If you have a rough idea how you want your office to look, then send us a sketch (hand-drawn is okay) and we will turn it into a 2D and 3D professional drawing with a detailed price quotation at no charge and with no obligation to buy.
Products Meet or Surpass Industry Standards
The furniture industry has third-party organizations that create standards of quality and safety for various products. The most widely-known organization is The Business and Institutional Furniture Manufacturer’s Association (BIFMA), which, in conjunction with the American National Standards Institute (ANSI), creates the ANSI-BIFMA standards for commercial furniture. For instance, all of our school products meet or exceed ANSI-BIFMA standards. This insures that you are buying furniture of a superior quality.
Interactive Sales Rep Map
Find your local Sales Rep fast with our interactive map. Click on your state, and your rep’s photo will pop up, along with all the contact information you’ll need to get personal service from the right person, right away. Try it now.
45-Year Record of Customer Satisfaction
Many start-up internet companies lure you with unbelievable prices but lack the infrastructure to actually support the customer if a problem arises. We are a full-service company with 45 years in the business, comprised of experienced sales representatives, customer-service personnel, shipping and installation experts. Our reputation is our best asset.